Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray 1

Click this link to open an animation about clearing a jam.

[Note]

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

In optional tray (CLP-68x series only)

Click this link to open an animation about clearing a jam.

If you do not see the paper in this area, stop and go to next step:

In the manual feeder/multi-purpose tray

CLP-41x series/C140x series/C181x series

Click this link to open an animation about clearing a jam.

CLP-68x series

Click this link to open an animation about clearing a jam.

If you do not see the paper in this area, stop and go to next step:

Inside the machine

Click this link to open an animation about clearing a jam.

[Caution]

The fuser area is hot. Take care when removing paper from the machine.

[Note]

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

In exit area

CLP-41x series/C140x series/C181x series

Click this link to open an animation about clearing a jam.

[Caution]

The fuser area is hot. Take care when removing paper from the machine.

If you do not see the paper in this area, stop and go to next step:

CLP-68x series

Click this link to open an animation about clearing a jam.

[Note]

The fuser area is hot. Take care when removing paper from the machine.

If you do not see the paper in this area, stop and go to next step:

In the duplex unit area (CLP-68x seriesonly)

Click this link to open an animation about clearing a jam.