Receiving a fax

Changing Receive Mode

Your machine is preset to Fax mode at the factory. When you receive a fax, the machine answers the call after a specified number of rings and automatically receives the fax. If you want to change to another receive mode, follow the steps below:

Tap Settings > Fax Settings > Receive Mode on the display screen.

Telephone: Receive faxes by pressing On Hook and then (Start) from virtual hard key.
Fax: Receive incoming faxes normally and immediately enter the fax reception mode.

Answering Machine/Fax: Use when an answering machine is attached to your machine. Your machine answers the incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax.


	Receive start code: When you receive a call on the extension phone and hear fax tones, press the keys 9 on the extension phone. The machine receives the fax. Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing 9 once again.

Receiving manually in Telephone mode

You can receive a fax call by pressing On Hook and then pressing (Start) from virtual hard key when you hear a fax tone from the remote machine. The machine begins receiving a fax.

Receiving automatically in Answering Machine/Fax mode

To use this mode, you must attach an answering machine to the EXT socket on the back of your machine.

If the caller leaves a message, the answering machine records the message as normal. If your machine detects a fax tone on the line, it automatically starts to receive the fax.

If you have set your machine to this mode and your answering machine is turned off, or no answering machine is connected to the EXT socket, your machine automatically enters Fax mode after a predefined number of rings.
If your answering machine has a configurable ring counter, set it to answer incoming calls before it rings more than once.
If you are in Telephone mode when the answering machine is connected to your machine, you must switch off the answering machine. Otherwise, outgoing messages from the answering machine will interrupt your phone conversations.

Receiving in Secure Receive mode

You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on secure receiving mode to restrict printing of incoming faxes when the machine is unattended. In Secure Receive mode, all incoming faxes are saved to memory.

Tap Settings > Fax Settings > Secure Receive on the display screen.


	Secure Receive mode can only be configured by a user with a registered passcode on the machine. When the machine requests, enter your passcode.

Tab On to enable this feature.


	When the machine receives a fax in this mode, Print option becomes available. If you want to print the secured faxes, tap Print. All secured faxes will then be printed.

If you want to set a passcode, tab the passcode blank and enter a passcode.
If you want incoming faxes to be always saved to memory, tap Whole Day. Otherwise, proceed to the next step.
Tap Start Time and set the specific start time using the up/down buttons. Tap Set when finished.
Tap End Time and set the specific end time using the up/down buttons. Tap Set when finished.
Tap or select other settings.


	To deactivate the Secure Receive feature, tap Off. Incoming faxes will be automatically printed again.

Setting Received Fax Printing

Use this option to set printing options for received faxes.

Tap Settings > Fax Settings > Received Fax Printing on the display screen.

Duplex: The machine prints received faxes on both sides of the paper.
Output Tray: Specify the tray where the fax is printed.
Auto Reduction: Set to reduce the size of incoming pages automatically. When receiving a fax containing pages as long as or longer than the paper loaded in the paper tray, the machine can reduce the size of the original to fit the size of the paper loaded in the machine. If you do not enable this option, the machine cannot reduce the original to fit onto one page. The original will be divided and printed in actual size on two or more pages.
Printing Large Pages: Use to fit where faxes are printed.
Stamp Received Name: Print the received fax information on printouts.
Paper Source: Select a tray as the paper source.

Forwarding faxes

You can set your machine to forward sent or received faxes to email, SMB, FTP, and so on. If you are out of the office but need to receive faxes, this feature may be useful.

General fax settings

You can set the default fax options. Set the most frequently-used fax settings.

Tap Settings > Fax Settings on the display screen.

Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
Click the (Help) from the home screen or (quick menu) and then click on any option you want to know about.
You can also use this feature from the SyncThru™ Web Service. Open a web browser from a networked computer and type the IP address of your machine. When SyncThru™ Web Service opens, click Settings tab > Machine Settings > Fax (see Settings tab).

Option	Description
Machine ID & Fax No	You can set the machine ID and fax number to be printed at the top of each page.
Redial	Set the machine to re-dial the fax number if the recipient’s fax line is busy or not answered. Set the number of re-dial attempts and the interval between attempts. Redial Term: Select terms for re-dialing using the up/down arrows. Redial Times: Select a re-dial time using the up/down arrows. Select 0 to disable redialing.
Prefix Dial	Set the number to be dialed before the destination number. Users may use this to access a PABX (e.g. 9) or an area code (e.g. 02). Once this number is set, it automatically appears on the screen when entering a phone/fax number.
Dial Mode	Set the dialing mode to either tone or pulse. This setting may not be available depending on your country.
ECM Mode	Set the machine to correct errors. This helps overcome poor line quality and ensures any faxes you send are properly transmitted to any other error correction-equipped fax machine. Sending a fax in this mode may take more time.
Modem Speed	Set the modem speed (4.8Kbps - 33.6Kbps).
Receive Mode	Select the fax receiving mode. Telephone: Press On Hook Dial and then Start to receive a fax. Fax: Receive incoming faxes normally and immediately enter the fax reception mode. Answering Machine/Fax: Use when an answering machine is attached to your machine. Your machine answers the incoming call, and the caller can leave a message on the answering machine. If the fax machine senses a fax tone on the line, the machine automatically switches to Fax mode to receive the fax.
Ring to Answer	Set the number of times the machine rings before answering an incoming call.
Toll Save	Set the machine to send faxes in the toll save time to reduce phone bill costs.
DRPD Mode	Enable a user to answer several different phone numbers on the same telephone line. Set the machine to recognize different ring patterns for each number. This setting may not be available in your country.
Junk Fax Setup	Use this feature to reject faxes sent from numbers stored in memory as junk fax numbers. This feature is useful to block any unwanted faxes. When you turn this feature on, you can access additional options to set junk fax numbers. This option may not be available in your country.
Secure Receive ^[a]	Set the machine to save the received faxes in memory so that unauthorized people cannot access them when you are absent. This option restricts printing of received faxes when the machine is unattended. Off: Select to not use secure receive. On: Select to use secure receive. Print: Select to print faxes in the memory. You need to log-in as an administrator to print out received faxes in memory.
Received Fax Printing	Set options to print received faxes.
Fax Country Setting	Select a country as default. Before changing this, connect a telephone line to the machine. When you change the country, a ping test is performed.
Smart Fax Diagnostics	The Smart Fax feature optimizes the settings for your fax line. Auto Configuration: When sending and receiving faxes, the machine regularly checks for errors and automatically configures the fax settings to ensure a stable connection. Start: Allows you to automatically detect or manually specify the environment when sending or receiving faxes. Select Auto Detection to automatically detect the environment, or manually specify the faxing environment as Normal, VoIP(Office), Noise(Home), or Big Noise. Initialize Diagnostics Settings: Resets all the settings.
^[a] May only be available for the administrator depending on the authentication settings selected (see Authentication).