Useful to know

The machine does not print.

Where can I purchase option or consumables?

  • Inquire at a Samsung distributor or your retailer.

  • Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

  • Turn the product off and on again.

  • Check the meanings of LED indications in this manual and troubleshoot accordingly (see Understanding the LED).

A paper jam has occurred.

Printouts are blurry.

Where can I download the machine’s driver?

  • You can get help, support application, machine drivers, manuals, and order information from the Samsung website, www.samsung.com > find your product > Support or Downloads.