Useful to know

The machine does not print.

Where can I purchase option or consumables?

  • Inquire at a Samsung distributor or your retailer.

  • Visit www.samsung.com/supplies. Select your country/region to view product service information.

The status LED flashes or remains constantly on.

  • Turn the product off and on again.

  • Check the meanings of LED indications in this manual and troubleshoot accordingly (see Understanding the LED).

A paper jam has occurred.

  • Open and close the front door.

  • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see Clearing paper jams).

Printouts are blurry.

  • The toner level might be low or uneven. Shake the toner cartridge.

  • Try a different print resolution setting.

  • Replace the toner cartridge.

Where can I download the machine’s driver?

  • Visit www.samsung.com to download the latest machine’s driver, and install it on your system.