Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray 1

Click this link to open an animation about clearing a jam.

In the manual feeder

Click this link to open an animation about clearing a jam.

Inside the machine

[Note]
  • The fuser area is hot. Take care when removing paper from the machine.

  • Before opening the front cover, close the output support first.

In the exit area

Click this link to open an animation about clearing a jam.

In the duplex area

Click this link to open an animation about clearing a jam.

If you do not see the paper in this area, stop and go to next step: