“File in Use” message appears during installation.

Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.

“General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear.

Close all other applications, reboot Windows and try printing again.

“Fail To Print”, “A printer timeout error occurred” message appear.

These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred.

Samsung Printer Experience is not shown when you click more settings.

Samsung Printer Experience is not installed. Download the app from the Windows Store and install it.

Machine information is not displayed when you click the device in the Devices and Printers.

Check the Printer properties. Click the Ports tab.

(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)

If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.

The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.

Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.

	It will take longer to print when you print a PDF file as an image.

Some letters are not displayed normally during cover page printing.

Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page.

When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly.

Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.

When printing more than one copy, the second copy does not print.

The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version 1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).

Unchecking the collate option in the Print Dialog does not work.

For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).

Printing always works with duplex.

This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.

Printer is not added through system's printing utility.

The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)

Paper size and orientation are disabled in the Print Dialog when opening text files.

The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.

The PostScript file cannot be printed

The PostScript driver may not be installed correctly.

Limit Check Error report prints

The print job was too complex.

You might need to reduce the complexity of the page or install more memory.

A PostScript error page prints

The print job may not be PostScript.

Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine.

The optional tray is not selected in the driver

The printer driver has not been configured to recognize the optional tray.

Open the driver properties, select the Device Options tab, and set the tray option (see Setting Device Options).

When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly

The resolution setting in the printer driver may not be matched with the one in Acrobat Reader.

Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader.