Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

In tray

Click this link to open an animation about clearing a jam.

Inside the machine

Click this link to open an animation about clearing a jam.

[Note]

  • The fuser area is hot. Take care when removing paper from the machine.

  • Before opening the top cover, close the output support first.

If you do not see the paper in this area, stop and go to next step: