Clearing paper jams

[Note]

To avoid tearing the paper, pull the jammed paper out slowly and gently.

Inside the machine

[Note]

The fuser area is hot. Take care when removing paper from the machine.

M2675/M2676/M2875/M2876/M2885/M2886 series

Click this link to open an animation about clearing a jam.

In the duplex unit area

Click this link to open an animation about clearing a jam.

If you do not see the paper in this area, stop and go to next step: