The machine
does not print.
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The machine is not receiving power.
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Check the power cord connections. Check
the power switch and the power source.
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The machine is not selected as the default machine.
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Select your machine as your default machine
in Windows.
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Check the machine for the
following:
-
The front
cover is not closed. Close the front cover.
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Paper is jammed. Clear the paper jam.
-
No paper is loaded. Load paper.
-
The toner cartridge is not installed. Install
the toner cartridge.
-
Make sure the protect cover and sheets are removed
from the toner cartridge.
If
a system error occurs, contact your service representative.
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The connection cable between the computer
and the machine is not connected properly.
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Disconnect the machine cable and reconnect
it.
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The connection cable between the computer
and the machine is defective.
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If possible, attach the cable
to another computer that is working properly and print a job. You
can also try using a different machine cable.
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The port setting is incorrect.
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Check the Windows printer settings to
make sure that the print job is sent to the correct port. If
the computer has more than one port, make sure that the
machine is attached to the correct one.
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The machine may be configured incorrectly.
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Check the to ensure that all of the print settings are
correct.
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The machine
does not print.
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The printer driver may be incorrectly
installed.
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Uninstall and reinstall the machine’s
driver.
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The machine is malfunctioning.
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Check the display message on the control
panel to see if the machine is indicating a system error. Contact
a service representative.
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The document size is so big that the
hard disk space of the computer is insufficient to access the print
job.
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Get more hard disk space and print the
document again.
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The output tray is full.
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Once the paper is removed from the output
tray, the machine resumes printing.
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The machine selects print materials
from the wrong paper source.
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The paper option that was selected in
the may
be incorrect.
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For many software applications, the
paper source selection is found under the tab within
the . Select
the correct paper source. See the printer driver help screen.
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A print job is extremely slow.
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The job may be very complex.
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Reduce the complexity of the page or
try adjusting the print quality settings.
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Half the
page is blank.
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The page orientation setting may be incorrect.
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Change the page orientation in your application. See
the printer driver help screen.
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The paper size and the paper size settings
do not match.
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Ensure that the paper size in the printer
driver settings matches the paper in the tray.Or, ensure
that the paper size in the printer driver settings matches the paper
selection in the software application settings you use.
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The machine
prints, but the text is wrong, garbled, or
incomplete.
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The machine cable is loose or defective.
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Disconnect the machine cable and reconnect. Try
a print job that you have already printed successfully. If
possible, attach the cable and the machine to another computer that
you know works and try a print job. Finally, try
a new machine cable.
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The wrong printer driver was selected.
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Check the applicatinon’s printer
selection menu to ensure that your machine is selected.
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The software application is malfunctioning.
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Try printing a job from another application.
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The operating system is malfunctioning.
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Exit Windows and reboot the computer. Turn
the machine off and back on again.
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If you are in a DOS environment, the
font setting for your machine may be set incorrectly.
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Changing the font setting. You
can set the font from in Samsung Easy Printer Manager program (see ).
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Pages print, but
they are blank.
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The toner cartridge is defective or out
of toner.
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Redistribute the toner, if necessary. If
necessary, replace the toner cartridge.
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The file may have blank pages.
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Check the file to ensure that it does
not contain blank pages.
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Some parts, such as the controller
or the board, may be defective.
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Contact a service representative.
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The machine does not print
PDF files correctly. Some parts of graphics, text, or
illustrations are missing.
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Incompatibility between the PDF file
and the Acrobat products.
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Printing the PDF file as an image may
enable the file to print. Turn on from the Acrobat printing options.
|
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It will take longer to print when you print
a PDF file as an image.
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The print quality of photos
is not good. Images are not clear.
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The resolution of the photo is very low.
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Reduce the photo size. If you
increase the photo size in the software application, the resolution
will be reduced.
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Before printing, the machine
emits vapor near the output tray.
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Using damp paper can cause vapor during printing.
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This is not a problem. Just
keep printing.
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The machine does not print
special-sized paper, such as billing paper.
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Paper size and paper size setting do
not match.
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Set the correct paper size in the in tab
in .
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The printed billing paper is
curled.
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The paper type setting does not match.
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Change the printer option and try again. Go
to , click tab, and set type
to.
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