“File in Use” message appears during installation.

Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.

“General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear.

Close all other applications, reboot Windows and try printing again.

“Fail To Print”, “A printer timeout error occurred” message appear.

These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred.

Samsung Printer Experience is not shown when you click more settings.

Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.

Machine information is not displayed when you click the device in the Devices and Printers.

Check the Printer properties. Click the Ports tab.

(Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties)

If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.

The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.

Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.

	It will take longer to print when you print a PDF file as an image.

Some letters are not displayed normally during cover page printing.

Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page.

When printing a document in Mac with Acrobat Reader 6.0 or higher, colors print incorrectly.

Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.

Printing with more than 2 copies does not work.

The problem occurs on Ubuntu 12.04 due to problem in standard CUPS filter 'pdftops' (actual output point it out exactly) and it has been fixed already. Updating 'cups-filters' package from version 1.0.17 to version 1.0.18 fixes the problem ('pdftops' is a part of 'cups-filters' package).

Printing PDF files does not work.

The problem occurs on openSUSE 12.3 and it has some problem in standard CUPS filter 'pdftops' that may affect certain PDF documents (it seems this issue relates somehow to fonts used in PDF). Due to this problem, incorrect Postscript is generated and device fails to print it. We are waiting for the patch.

Unchecking collate option in Print dialog does not work.

For some distributions, GNOME Print Dialog has an issue handling collate option. As workaround, set the default value of collate option to 'False' using system's Printing utility(execute "system-config-printer" in Terminal program).

Printing always works with duplex.

This duplex issue was in Ubuntu 9.10 cups package and was already fixed in security updates for this package, starting from cups version 1.4.1-5ubuntu2.2