Collection and Use of Your Information

Samsung printer experience app do not include any features that access the Internet to provide you with additional personal information. Also personal information won't be collected or transferred to third parties without your consent.

Troubleshooting System for Printing Problems

When a customer faces an error during printer usage, troubleshooting information for the issue can be found in the troubleshooting system via web services. Users have the benefit of having access to the latest troubleshooting contents through this online system. To provide the best results to customers, this troubleshooting system requires printer information such as printer status or the language of the customer's operating system.  Transferred printer information for troubleshooting system is like following: Printer model name, Printer status data, Language of Windows.

Disclosure of Information to Third Parties

We will not share or disclose your Personal Information to any third party (including Samsung's Subsidiaries) without your consent, except (a) where this is necessary in order to provide our Services to you, (b) to pursue our legitimate interests or (c) if we are required to disclose your Personal Information in order to comply with any legal obligation or the decision of a judicial authority or (d) where we are otherwise permitted to do so by applicable law. We will never share your Personal Information with third parties if this is not permissible under applicable law. You acknowledge that any Personal Information that you submit to our Services or website which is typically visible to others (e.g. blogs, forums and discussion pages) may result in such information being published and being visible to others. You should take common sense precautions about the Personal Information you provide in such environments and acknowledge that your Personal Information will be published in such a way for others to see. We will not make your Personal Information available to third parties for any other purposes as described in this Privacy Policy and we will not sell your Personal Information.

Children

Samsung Service is not designed for use by children without their parent's supervision. We ask that anyone under the age of thirteen not submit any Personal Information through a Samsung Service. We do not knowingly collect any Personal Information from children under the age of thirteen (13), and therefore we do not knowingly distribute such information to third parties. If we learn that we have collected the personal information of a child fewer than 13 we will take steps to delete the information as soon as possible.

Security

Samsung is committed to helping protect the security of your personal information.

Changes to the Privacy Statement

Samsung might occasionally update this Privacy Statement. The "last updated" date at the bottom of the Privacy Statement is updated with every revision. We encourage you to periodically review this Privacy Statement to be informed of how Samsung is protecting your information.

How to contact us

You can contact us at privacyk.sec@samsung.com to learn more about our commitment to privacy and this Privacy Policy. Under certain jurisdictions and data protection laws you may have the right to request details of Personal Data which we hold about you or to request the correction or deletion of your Personal Data. Please contact us at privacyk.sec@samsung.com for this purpose or alternatively contact our customer services department (which is accessible through the help menu on our website). Please help us to ensure that the information that we hold about you is accurate and up to date. If you think that any information we have stored about you is incorrect or incomplete, please contact us at privacyk.sec@samsung.com or write to our customer services department.

This privacy policy was last updated on October 9, 2012